| Financial Services Curriculum - US English |
| | Retail Banking Essentials |
|
|
|
Financial Planning
|
FS0101
|
|
|
|
Consumer Credit Products
|
FS0102
|
|
|
|
Trust Customer Referrals
|
FS0103
|
|
|
|
Financial Planning Products
|
FS0104
|
|
|
|
Insurance and Annuities Referrals
|
FS0105
|
|
|
|
Making Securities Referrals
|
FS0106
|
| | Financial Services for New Account Representatives
|
|
|
|
The Financial Services Industry
|
FS0201
|
|
|
|
Customer Service for New Account Representatives
|
FS0202
|
|
|
|
Financial Service Representatives in Action
|
FS0203
|
|
|
|
Sales for New Account Representatives
|
FS0204
|
|
|
|
Savings and Checking for New Account Representatives
|
FS0205
|
|
|
|
IRAs for New Account Representatives
|
FS0206
|
|
|
|
Commercial Accounts for New Account Representatives
|
FS0207
|
|
|
|
Legal Aspects for New Account Representatives
|
FS0208
|
| | Customer Service in the Financial Services Industry
|
|
|
|
Customer Service Improves Your Results
|
FS0251
|
|
|
|
Knowing Your Customers -- The Key to Success
|
FS0252
|
|
|
|
Essential Customer Service Communication Skills
|
FS0253
|
|
|
|
Helping Your Customer to Make the Right Decisions
|
FS0254
|
|
|
|
Continuous Customer Service
|
FS0255
|
| | Security Issues for Financial Institutions
|
|
|
|
Automated Teller Fraud
|
FS0401
|
|
|
|
Bank Security for Customer Contact Personnel
|
FS0402
|
|
|
|
Bank Security for Officers
|
FS0403
|
|
|
|
Embezzlement
|
FS0404
|
|
|
|
Forgeries and Counterfeits
|
FS0405
|
|
|
|
Identity Theft
|
FS0406
|
|
|
|
Dealing with Robberies
|
FS0407
|
| | Advanced Business Finance |
| |
|
Introduction to Advanced Finance |
FIN0211 |
| |
|
Investment Project Analysis and Selection |
FIN0212 |
| |
|
Raising Capital and Financing Decisions |
FIN0213 |
| |
|
Managing Working Capital |
FIN0214 |
| |
|
Corporate Restructuring |
FIN0215 |
| |
|
Financial Risk Management |
FIN0216 |
| |
|
International Finance |
FIN0217 |
| | Auditing: A Practical Approach |
| |
|
Introduction to Auditing |
FIN0231 |
| |
|
Introduction to Internal Auditing |
FIN0232 |
| |
|
Principles of Internal Auditing |
FIN0233 |
| |
|
Introduction to External Auditing |
FIN0234 |
| |
|
Principles of External Auditing |
FIN0235 |
| | Managerial Accounting |
| |
|
Overview of Managerial Accounting |
FIN0241 |
| |
|
Managerial Decisions and Capital Budgeting |
FIN0242 |
| |
|
Managing for Asset Control |
FIN0243 |
| |
|
Cost Accounting Decisions |
FIN0244 |